Customer Service
- Delivery in Los Angeles Area, Las Vegas and San Diego
- Delivery Time
- Delivery Acceptance
- Payment Options
- Terms and Conditions
- Order Confirmation
- Return Policy
- Corrections to Data
- Nationwide Shipping
- Free Delivery in Los Angeles Area, Great Shipping Deals for Las Vegas and San Diego
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We offer a free delivery in Los Angeles area within 10 miles of our store location. Sales tax will apply. If shipping is needed beyond a 10 mile radius, please contact us to calculate the delivery charge.
Our company will contact you after 24 hours of your purchase for the delivery date and time. Please have your room ready for the new furniture prior to delivery. To make sure merchandise will fit in your doorway, we may ask you for the measurements of your door, stairways, and elevator to ensure successful delivery and installation. At Melrose Discount Furniture, we do our best to keep up with our customer demands and strive to exceed expectations. For customers’ convenience, we now deliver to: Orange County, Anaheim, Irvine, and Riverside. In addition, we also offer great shipping deals for Las Vegas as well as affordable shipping to: Phoenix, AZ; Dallas, TX; San Francisco, CA; and San Diego, CA.
For shipping to greater Los Angeles areas, please contact our customer service representative at (877) 385-8787 to inquire about prices and to arrange delivery.
- We do our best to keep up with our customer demands and make sure to satisfy their needs. For customer convenience we now deliver to Orange County, Anaheim, Irvine, and Riverside. In addition, we also deliver to Las Vegas, Nevada. For out of greater Los Angeles areas, please contact our customer service representative at (877) 385-8787 for prices and scheduling delivery.
- Delivery Time
- All orders will be delivered within 5 business days from the order date (if it is available in stock). Requests for specific times (especially next day) may not be honored. If you want to order for specific day please order it at list 3 day before that date. Please contact us for availability of the product. If it is not available in stock it will take 2-3 weeks period to receive it. For the specific delivery time please contact us (323) 466-3881.
- Delivery must be signed by the customer or an individual at least 18 years old that the customer designates to have the authority to sign for the delivery. Please inspect for any damage before signing us delivered. If any delivered item is Brocken, damaged, etc. we will exchange it for you free of charge. Customer is responsible where it is found that furniture does not fit in the room you are choose and will be charged 30% restocking fee.
- Payment Options
- We accept payments from following major credit cards: Visa, Master Card, American Express and Discover and personal check. We require authorization from the credit card company for 100% of the amount of the purchase order. When the merchandise is ready to ship we will notify you and the balance will be charged before delivery. In case of partial shipments, you will be required to pay the balance only on the items being shipped. Payment is required 100% upfront.
- Terms and Conditions
- Orders may be canceled within 24 hours of placing the order. Any order canceled after 24 hours, will be a subject to a 30% cancellation fee. No cancellation on special orders. To cancel the order please contact us (323) 466-3881. All returned products must be in original condition (not used and not installed, with all original packaging material included). No cancelation on floor samples. It is the customer's responsibility to fully inspect the items on the floor before purchasing it. Please note that all floor sample items are final sale and sold AS IS. For all products all colors other than Black & White are bound to have variations in every production line. Color representations on computer terminals and screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product. Damaged products will be replaced. You must notify us immediately and we will arrange an exchange of damaged product. Items sold in California are subject to 8, 75% sales tax. All mattress sales are final.
- Order Confirmation
- After your order is completed, you will automatically be sent within 24 Hours an "Order Confirmation" email to the email address you entered during checkout. This email is your receipt - so don't delete it! We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes.
- Return Policy
- Returns or exchanges can be made within 3 days of receiving the product. Returned or Exchanged product is not subject to a restocking fee unless any original packaging materials have been opened or removed. All returned products must be in original condition (not used and not installed, with all original packaging material included). All associated shipping charges when returning or exchanging the product will be paid by customer. Finishes Color, texture, and graining variations can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For leather products all colors other than Black & White are bound to have variations in every production line. Color representations on computer screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product.
- Corrections to Data
- There are rear cases that may be information on www.furniturestorelosangeles.com that contains typographical errors or omissions that may relate to product descriptions. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, whether or not relevant orders are pending. Product availability and pricing are subject to change without further notice.
- Nationwide Shipping
- In our online furniture store we have free nationwide shipping on some of the items. Alaska and Hawaii excluded. Free nationwide shipping will apply only to the items that has “free nationwide shipping” logo. All orders are shipped via ground carriers and it can take 1 to 2 weeks after the shipping date. Our carriers will contact you a day or two before arrival to set up a delivery time frame with you. Please note that all nationwide delivery’s are curbside drop service. All associated shipping charges when returning or exchanging the product will be paid by customer. For all other items please contact us for shipping quote at (877) 385 8787.
Melrose Discount Furniture Store Address:
