Delivery & Assembling in Los Angeles and San Diego
We offer a free delivery and assembling in Los Angeles area within 10 miles of our office location. If delivery is needed beyond a 10 mile radius, you can quote in the shopping cart to calculate the delivery charge. Our company will contact you after 24 hours of your purchase for the delivery date and time. Please have your room ready for the new furniture prior to delivery. To make sure merchandise will fit in your doorway, we may ask you for the measurements of your door, stairways, and elevator to ensure successful delivery and installation. At Melrose Discount Furniture, we do our best to keep up with our customer demands and strive to exceed expectations. For customer’s convenience, we now deliver to most of Southern California areas.
For shipping to greater Los Angeles areas, please contact our customer service representative at (877) 385-8787 to inquire about prices and to arrange delivery.
All orders will be delivered within 3-5 business days from the order date, on available items. Please contact us for availability of the product before submitting the order. Special requests for specific times (especially next day) may not be honored. If you want to order for specific day please order it at list 3 day before that date. If the item is out of stock, it will take 3-8 weeks period to receive it. For the specific delivery time please contact us (323) 466-3881. Cardholder or an authorized person must sign the acceptance of the delivery. Please inspect for any damage before signing as received. If any delivered item is Brocken, damaged, etc. we will exchange it for you free of charge. Customer is responsible where it is found that furniture does not fit in the room you are choose and will be charged 20% restocking fee (original packing materials must be available).
We accept payments from following major credit cards: Visa, Master Card and Discover. We require authorization from the credit card company for 100% of the amount of the purchase order. When the items are available and ready to ship, we will notify you and process the full amount payment before delivery. Payment is required 100% upfront.
Terms and Conditions
You can cancel or change your order up to 12 hours after the order has been placed. Any order canceled or changed after 12 hours, will be a subject to a 20% cancellation fee. To cancel the order please submit the request via e-mail to email@example.com Please include the order number in subject.
Actual cardholder must be present at the time of delivery to accept the order. If the cardholder will not be present at the time of delivery or it is a gift order, we do require an authorization form from cardholder. After submitting the order we will email you the authorization form, cardholder must fill, sign and e-mail it back to us via e-mail to firstname.lastname@example.org.
Finishes color, texture, and graining variations can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For the products of all colors other than Black & White are bound to have variations in every production line. Color representations on computer screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product. Items sold in California are subject to 9 % sales tax.
Please inspect all the items upon receiving. At the time of delivery and setup, all damaged products will be replaced at no cost to customer. You must notify us immediately, at the time of delivery and we will arrange an exchange of damaged product. If you receive and accept delivery, and notice any damage in a day or two, it is your responsibility to transport the item to us for exchange. For pick up orders please return the item with original packaging for exchange.
After your order is completed, you will automatically be sent within 24 Hours an "Order Confirmation" email to the email address you entered during checkout. This email is your receipt - so don't delete it! We encourage you to review the order and advise us of any spelling or numerical mistakes so that we can quickly make any necessary changes.
You can cancel or change your order up to 12 hours after the order has been placed. Any order canceled or changed after 12 hours, will be a subject to a 20% cancellation fee. To cancel the order please submit the request via e-mail to email@example.com do not forget to include the order number.
For this reason; Please review your ordered items, dimensions and quantity prior to ordering. Ones an order has been placed with us, our process is to submit the order directly to manufacturer on your behalf. When this is completed, we become financially obligated to purchase the ordered items from manufacturer. Any cancellation of the order at this point will be a subject of 20% restocking fee.
Returns or exchanges can be made within 3 days of receiving the product. Returned or Exchanged product is subject to a 25% restocking fee. Returning the item back to us is the customer’s responsibility. To receive a refund, please make sure of the following: 1. All returned products must be in original condition not used and not installed. 2. All original packaging material must be included. All returns associated with our "Free Delivery offer" will have deducted from the refund the original shipping fees that Melrose Discount Furniture Inc incurred in the process of shipping your order. If the customer is receiving a white glove delivery (delivery and assembling at the same time), and decides to return an item or exchange the item, they must immediately notify us at the time of delivery. If the merchandise delivered and accepted, customer will not be able to return the merchandise, as the delivery team will dispose of all the original packaging material as soon as the setup is complete. All clearance sale items are non-refundable. All mattress sales are final. No cancellations on mix and match items.
Corrections to Data
There are rear cases that may be information on www.furniturestorelosangeles.com that contains typographical errors or omissions that may relate to product descriptions. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice, whether or not relevant orders are pending. Product availability and pricing are subject to change without further notice.
Most items come with a standard warranty against manufacturers defect. If your item arrives and you discover any major defects or a damaged we will replace the damaged piece or item free of any charge. Customers who choose pickup option are responsible for merchandise transportation to and from the service location. It is your responsibility to transport the item to our location if service is required. If needed, Melrose Discount Furniture can pick up your merchandise for service for a nominal fee. The Warranty covers damaged items caused by the manufacture; merchandise that appears dirty, broken, scratched, stains, heat marks, water marks, heavily abused etc…, service fee will apply or may be rejected by the manufacturer. The warranty condition does not apply to the return policy. All wear and tear damages are excluded from warranty options, and customer must assume responsibility for any repair expenses due to wear and tear damages.