You can cancel or change your order up to 12 hours after the order has been placed. Any order canceled or changed after 12 hours, will be a subject to a 15% cancellation fee. To cancel the order please submit the request via e-mail to firstname.lastname@example.org., please include the order number in subject. Actual cardholder must be present at the time of delivery to accept the order. If the cardholder will not be present at the time of delivery or it is a gift order, we do require an authorization form from cardholder. After submitting the order we will email you the authorization form, cardholder must fill, sign and e-mail it back to us via e-mail to email@example.com. Finishes color, texture, and graining variations can occur in natural products like leather, wood and stone. These are not normally considered imperfections. For the products of all colors other than Black & White are bound to have variations in every production line. Color representations on computer screens can be different based on settings and various display technologies. You agree that you cannot dispute the finish, or color or texture or any other physical attribute after taking delivery of a product. Items sold in California are subject to 9.5 % sales tax.